Privacy Policy

 

At Simpleway.lv, we are committed to protecting your privacy. Please read this privacy notice carefully, as it outlines important details about:

  • The personal information we collect about you;

  • How we use your information; and

  • With whom your information may be shared.

This privacy notice explains how we handle your personal data to enhance our services and the choices you have regarding its use. It complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect

Simpleway.lv may collect certain information when you register with us, make a purchase, subscribe to our newsletters, contact us, provide feedback, post on our website or social media, complete surveys, or participate in promotions or competitions. This information will not be sold to third parties or marketing companies.

We do not sell your personal information to third parties or transfer it outside the European Union without your prior consent.

The information we collect may include, but is not limited to:

  • Your name

  • Contact details

  • Date of birth

  • Payment details

  • Purchase history on our website

Data Retention

We retain your personal data as per your instructions and in compliance with applicable laws. We may also keep certain information to:

  • Conduct audits

  • Meet legal obligations and demonstrate compliance

  • Resolve disputes

We will not retain your personal data longer than reasonably necessary.

Cookies

When you visit our website, we may collect information through cookies, internet access logs, and other technical means. Cookies are small text files stored on your device to track website usage, monitor activity, and support data processing as described below.

A cookie notice will appear when you access our website. Some cookies are essential for the website to function and are set automatically. You may delete or block cookies, but this may affect the website’s functionality.

Most web browsers (e.g., Firefox, Chrome, Safari, Edge, Opera) allow you to block or delete cookies through their settings. For guidance, visit the respective browser’s support page. Mobile users should refer to their device manual for instructions. Note that restricting cookies may impact website functionality.

Reasons for Processing

We process your information for the following purposes:

  • Providing services to you

  • Analyzing purchasing preferences and customer profiling

  • Marketing our business

  • Operational purposes, such as transaction recording, training, and quality control

  • Improving our services

  • Offering customer support

  • Analyzing feedback

  • Investigating complaints

  • Ensuring compliance with business policies

  • Tracking website and social media activity

  • Contacting you about unavailable products/services or changes to events

  • Personalizing and enhancing your experience on our website and social media

  • Personalizing communications

  • Complying with legal, regulatory, and corporate governance obligations

  • Supporting investigations by regulatory bodies or legal proceedings

When you use our website or social media, we may collect additional data to improve your experience, including:

  • Your navigation journey

  • Content you like or share

  • Pop-up or push messages you view or respond to

  • Your IP address

  • Browser type and operating system